Estimate calls don’t wait for you to climb down off the scaffolding. Penny answers every call in one ring — on the pour, at the inspection, after hours — qualifies the project, and books the site visit straight into your calendar.
This is a live line answered by Penny herself — not a recording. Hear how fast she picks up and how she handles a real conversation.
(224) 257-3735Estimate calls come in while you’re mid-pour or walking an inspection. The homeowner doesn’t leave a voicemail — they call the next GC on the list. Penny answers in one ring so the bid stays yours.
You can’t run a job site and a front desk at the same time. Penny picks up while you’re up a ladder, in a crawlspace, or mid-conversation with the framing crew.
An estimate request, a client asking if the crew is coming today, and a sub with a delivery question all ring the same number. Penny sorts them — books the lead, routes the client, takes the message.
A note that says “call back about a remodel” tells you nothing. Penny captures the project type, rough scope, and timeline — then books the site visit so you show up ready to bid.
An estimate request that came in mid-pour — qualified and on the calendar without anyone stepping off the job.
Plug in your own numbers — the defaults are sourced, not invented.
Default job value: $390 — HomeAdvisor — average cost to hire a handyman (as of 2022-02-22). Adjust to your numbers.
If you miss 4 calls a week and close 40% of them at $390 a job, voicemail is costing you about
This is documentation of what she actually does — configured to your services, your calendar, your rules.
Penny answers 24/7. Evening estimate requests get booked into your next open site-visit slots; anything you flag urgent gets warm-transferred, and the rest lands in your morning text summary.
Penny picks up on the first ring — nights, weekends, lunch breaks, and when you’re already on the other line.
She checks real availability, offers slots, and writes the appointment straight into the calendar you already use.
Name, number, address, and the reason they called — logged and pushed to your CRM before they hang up.
Hours, pricing, service areas, “are you open today?” — Penny answers FAQs and escalates the calls that need you.
Appointments land in your calendar, leads flow into your CRM, and your team gets pinged — automatically, the moment a call ends.
Still curious? Penny can answer your questions too — give her a call.
Sorting that mix is the job. New leads get qualified (project type, rough scope, timeline) and booked for a site visit. Current clients asking “is the crew coming today?” get routed or answered from the info you’ve configured. Subs and vendors get a detailed message that lands in your texts, not a voicemail you find on Friday.
She’s set up on your services, so she speaks the language your callers use — remodels, additions, punch lists, change orders. She won’t quote a price you haven’t configured or promise a start date your calendar can’t back, but she captures the scope so you walk into the site visit prepared.
How Penny introduces herself is up to you. What she never does is pretend: ask her if she’s a real person and she’ll say she’s an automated assistant — then keep right on booking the site visit. Homeowners mostly care that someone answered, not who answered.
Yes — Penny is fully bilingual. She answers in English or Spanish, matching the caller, so a Spanish-speaking homeowner or sub gets the same instant service. No separate line, no transfer.
She warm-transfers urgent calls to you or your project manager under rules you set, and turns everything else into a detailed message that hits your phone right away. Nothing waits in a voicemail box.
Penny is $29 a month for 60 minutes of call time, $99 for 220, or $199 for 500. A traditional human answering service bills per minute, per agent — the answering service cost guide walks through the math side by side.
Penny is a roofing answering service powered by AI — she answers the storm-day call flood, triages leaks, and books inspections. From $29/mo.
An electrician answering service powered by AI. Penny picks up while you’re in a panel, triages the emergency, and books the job. From $29/mo.
Penny is an HVAC answering service powered by AI — she answers every call in one ring, triages no-cool emergencies, and books the job. From $29/mo.
Wondering what this should cost? Read the answering service cost guide or see Penny’s pricing — flat monthly plans, no per-agent minutes.
Give Penny your number and let her answer the next call. You’ll have her booking jobs before your coffee’s cold.