Everything you need to get Penny answering your phone — and a real person whenever you want one.
Four quick steps in your dashboard. No code, no hardware — keep the number you already give out.
Add your business name, the services you offer, and your hours. Penny uses these to answer callers accurately and book the right jobs.
Choose how Penny introduces herself and what she says first. You can have her mention she's an automated assistant up front, or only when a caller asks.
Pick a phone number for Penny, or use the one set up for you during onboarding. This is the line your calls forward to.
Point your existing number at your Penny line — every call, or only the ones you miss. The dashboard shows the exact dialing codes for your carrier.
Ready to start? Create your account — or log in to pick up where you left off.
Send every call to Penny, or only the ones you miss. Step-by-step codes for Verizon, AT&T, T-Mobile and more — filled in with your own number.
Open the forwarding guidePlans start at $29/mo. See your included minutes and current usage, switch plans, or manage your subscription any time.
Manage billingShe answers in natural speech, books appointments, captures lead details, screens spam before it wastes your time, and takes a detailed message whenever you can't pick up.
How Penny worksPenny tells callers she's an automated assistant whenever they ask. Your call records, leads, and messages stay in your dashboard.
See your callsStill stuck? Email us — a real person reads every message.
Set up your business, greeting, and number in the dashboard — about ten minutes — then forward your existing line to your Penny number using the step-by-step guide in Settings → Numbers. You can forward every call, or only the calls you don’t pick up.
That’s the default. In the forwarding guide, choose “Only calls you miss” and Penny picks up just when you’re busy or don’t answer — you stay in control of every call you take yourself. The exact dialing codes depend on your carrier, and the guide shows the right ones for yours.
By default Penny keeps answering — she takes a message and emails it to you, so a caller is never sent to a dead end. You choose what happens at your limit in Settings → Billing: take a message, keep answering into a small overage, send to voicemail, or stop. Plans and rates are on the pricing page.
Open Settings → Billing and use Manage subscription. You can switch plans or cancel any time; changes take effect at the end of your billing period.
Everything Penny handles shows up in your dashboard — every call in the Calls log, booked jobs in Appointments, captured leads in Leads, and messages she takes in Messages. She also emails you a summary as calls come in.
Email support@pennyassistant.com and a real person will help. You can also book a walkthrough or call the live demo line to hear Penny for yourself.
Email gets you a human — no phone trees, no tickets that vanish. Or hear Penny live before you commit.
Questions, changes, or something not working? We’re happy to help.
support@pennyassistant.comCall the demo line and talk to Penny yourself — ask about a job, book a time, see how she sounds.
(224) 257-3735Start free, take real calls, and only pick a plan once you’ve seen her book jobs for you.
Start free trialGive Penny your number and let her answer the next call. You’ll have her booking jobs before your coffee’s cold.