Penny

AI receptionist for real estate teamsThe real estate answering service that wins the sign call

A sign call goes to whoever picks up first. Penny answers in one ring — mid-showing, mid-closing, Saturday afternoon — qualifies the caller, and books the showing straight into your calendar.

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Don’t take our word for it

Call Penny right now.

This is a live line answered by Penny herself — not a recording. Hear how fast she picks up and how she handles a real conversation.

(224) 257-3735
  • Call and book an appointment — listen to how she captures your name and callback number before offering real slots.
  • Interrupt her mid-sentence and change your mind about the time — she keeps up without missing a beat.
  • Ask her whether she’s a real person — she answers honestly, then gets right back to booking.
Phones in real estate

The calls real estate teams actually miss.

The sign call that won’t wait

A buyer parked at the curb dials the number on your sign. If nobody picks up, they don’t circle the block waiting — they call the agent on the next listing. Penny answers in one ring, while the house is still right in front of them.

Your busiest days are showing days

Saturday is wall-to-wall showings — and wall-to-wall calls you can’t take. Every inquiry that lands in voicemail mid-tour is a lead your marketing already paid for. Penny picks up the overflow, in parallel.

“What’s my home worth?” after dinner

Seller leads call in the evening, once the listings have been scrolled and the decision is getting real. Penny captures the property and the timeline, then books the listing consultation — not just a callback slip.

Qualified, not just answered

A note that says “Darren called about Beacon Street” doesn’t tell you whether he’s pre-approved or already signed with another agent. Penny asks the qualifying questions — and texts you a lead you can rank.

Listen in

A real real estate call, booked end to end.

A Saturday sign call at an active listing, qualified and booked for a Sunday showing — no agent stepped out of a tour to take it.

pennyassistant.com/calls/live · 00:48
Inbound call · Harborline Realty
Penny is speaking · transcribing live
Penny
Thanks for calling Harborline Realty — this is Penny. How can I help today?
Elena (caller)
Hi — I’m standing outside 47 Beacon Street. I saw your sign and I’d love to take a look inside.
Penny
Happy to set that up. Can I get your name and the best number to text you at?
Elena (caller)
Elena Park — this number’s my cell.
Penny
Perfect, Elena. Are you already working with an agent, or is this your first call?
Elena (caller)
No agent yet — we just started looking this month.
Penny
Good to know. And do you have a pre-approval in place, or are you still getting started on that?
Elena (caller)
Pre-approved last week, actually.
Penny
Great — I’ll note that for the agent. For 47 Beacon, I can do tomorrow at 11 AM or tomorrow at 2:30 PM. Which works better?
Elena (caller)
Tomorrow at 11 works.
Penny
Booked for tomorrow, Sunday, at 11 AM — confirmation text on its way. Anything else I can do for you?
Elena (caller)
No, that’s everything. Thanks!
Penny
My pleasure, Elena — enjoy the tour.
Captured automatically
Name
Elena Park
Property
47 Beacon Street
Buyer status
Pre-approved · no agent yet
Showing
Sunday · 11:00 AM
Synced to Jobber & calendar
Do the math

What does voicemail cost you?

Plug in your own numbers — the defaults are sourced, not invented.

Default job value: $10,383 Clever Real Estate — average buyer’s-agent commission on a median-priced U.S. home (as of 2026-06-01). Adjust to your numbers.

What voicemail costs you

If you miss 4 calls a week and close 30% of them at $10,383 a job, voicemail is costing you about

$53,950/month
Penny starts at $29/month — about one booked job pays for a whole year of her answering.
The playbook

How Penny handles Real estate calls.

This is documentation of what she actually does — configured to your services, your calendar, your rules.

What she asks every caller
  • Name, callback number, and which property they’re calling about
  • Buying or selling — and how soon they want to move
  • Whether they’re already working with another agent
  • Pre-approval status, so you know who’s ready to write an offer
What she books on the spot
  • Showings at your active listings, straight onto the agent’s calendar
  • Buyer consultations for new and referred leads
  • Listing appointments for “what’s my home worth” callers
What she hands to a human
  • Offers and anything mid-transaction — warm-transferred to the agent on the deal
  • Callers you’ve flagged owner-only — past clients, referral partners
  • Callers who want a live person — she connects them and bows out
After hours

Penny answers 24/7. Evening and weekend inquiries get qualified and booked into the next open slot; anything urgent on a live deal is warm-transferred under your rules.

Works with
Google CalendarCalendlyHubSpotSalesforce
Beyond answering

One receptionist, every call handled.

Answers every call, 24/7

Penny picks up on the first ring — nights, weekends, lunch breaks, and when you’re already on the other line.

Books jobs to your calendar

She checks real availability, offers slots, and writes the appointment straight into the calendar you already use.

Captures every lead

Name, number, address, and the reason they called — logged and pushed to your CRM before they hang up.

Answers the everyday questions

Hours, pricing, service areas, “are you open today?” — Penny answers FAQs and escalates the calls that need you.

Plays nice with your stack

Books into the tools you already run on.

Appointments land in your calendar, leads flow into your CRM, and your team gets pinged — automatically, the moment a call ends.

GGoogle CalendarJJobberHHouseCall ProSServiceTitanZZapierCCalendlyQQuickBooksHHubSpotSSalesforceOOutlookTTwilioSSlack
…and 5,000+ more apps through Zapier.
Real estate questions

What real estate teams ask us.

Still curious? Penny can answer your questions too — give her a call.

That’s exactly what she’s for. She answers in one ring, captures which property the caller is standing in front of, qualifies them — buying or selling, timeline, agent status, pre-approval — and books the showing into your calendar. The lead that used to sit in voicemail becomes an appointment.

She’s set up on your business — your listings, your service area, your agents’ calendars — so she works like your front desk, not a call center reading a script. She won’t negotiate price or weigh in on an offer; she captures the question and gets it to the agent on the deal.

You decide how Penny introduces herself. What she never does is pretend: ask her if she’s a real person and she’ll say she’s an automated assistant — then keep right on booking the showing. In a referral business, that honesty ages a lot better than a caller who feels tricked.

Yes — fully bilingual. She answers in English or Spanish, matching whichever the caller uses, so Spanish-speaking buyers and sellers get qualified and booked the same as everyone else.

She warm-transfers them. A client mid-negotiation who needs their agent right now gets connected under your rules; everyone else gets a detailed message — caller, property, question, callback number — texted to you the moment the call ends.

Penny runs $29 to $199 a month depending on how many minutes you need (60 to 500 included). Traditional human answering services charge by the minute, per call, and it adds up fast — our answering service cost guide walks the side-by-side math.

More trades

Penny works where the phone rings.

Stop sending customers to voicemail.

Give Penny your number and let her answer the next call. You’ll have her booking jobs before your coffee’s cold.

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