A blown tire on the interstate at 2 AM doesn’t go to voicemail. Penny answers every call in one ring, gets the location and the vehicle, flags the safety risk, and warm-transfers your on-call driver — while your last truck is still hooking up.
This is a live line answered by Penny herself — not a recording. Hear how fast she picks up and how she handles a real conversation.
(224) 257-3735A stranded driver on the shoulder isn’t leaving a voicemail — they’re hanging up and calling the next tow company in the results. Penny answers in one ring, day or night, so that call is yours.
When your only truck is winching a car out of a ditch, the next two callers hit a busy signal and they’re gone. Penny takes every overflow call in parallel and queues the jobs your driver can’t pick up live.
“I’m on the highway somewhere” costs you a dead-mileage run and an angry customer. Penny pulls the exact location — mile marker, cross street, or a dropped pin by text — before your driver ever rolls.
Miss a dispatch window from a club or insurer and the job — and the contract standing — goes to another operator. Penny captures the call, flags the urgency, and pings your on-call number instantly.
A late-night roadside blowout — location pinned, vehicle captured, and warm-transferred to the on-call driver in under two minutes.
Plug in your own numbers — the defaults are sourced, not invented.
Default job value: $109 — AmeriFreight — average U.S. towing cost (as of 2024-12-11). Adjust to your numbers.
If you miss 6 calls a week and close 50% of them at $109 a job, voicemail is costing you about
This is documentation of what she actually does — configured to your services, your calendar, your rules.
Penny answers 24/7. Roadside emergencies get warm-transferred to your on-call driver under your rules; scheduled tows and equipment moves get booked for working hours.
Google Calendar is live today; the rest are on the roadmap. Every lead and booking is emailed to you now.
Penny picks up on the first ring — nights, weekends, lunch breaks, and when you’re already on the other line.
She checks real availability, offers slots, and writes the appointment straight into the calendar you already use.
Name, number, address, and the reason they called — logged and emailed to you the moment they hang up.
Hours, pricing, service areas, “are you open today?” — Penny answers FAQs and escalates the calls that need you.
Appointments land in your Google Calendar today — and the CRM and field-service connectors below are on the way, so leads will flow straight into the tools your team already lives in.
Still curious? Penny can answer your questions too — give her a call.
Yes — that’s the whole job. She checks the caller is safe, pins the exact location, captures the vehicle and the situation, and warm-transfers your on-call driver right then. Anything that’s an active accident or injury, she hands off to a person immediately instead of taking a message.
She’s set up on your services, so she speaks the way your callers do — flatbed versus wheel-lift, winch-outs, lockouts, jump-starts, drivetrain. She won’t guess at recovery equipment she shouldn’t, but she captures drivetrain and whether the vehicle rolls so your driver shows up with the right truck.
How Penny introduces herself is your call. What we won’t do is fake it: if a caller asks whether she’s a real person, she says she’s an automated assistant — and keeps right on getting their location and a driver moving. A stranded caller cares that someone picked up, not who.
Yes — Penny is fully bilingual. She auto-detects whether a caller is speaking English or Spanish and switches mid-call to match them, so a Spanish-speaking driver on the shoulder gets the same fast dispatch as everyone else.
She warm-transfers urgent roadside and accident calls to your on-call driver, and for everything else she takes a detailed, urgency-flagged message — then texts and emails you the summary instantly, so a missed motor-club dispatch never dies in a voicemail box.
Penny starts at $29/month with 60 minutes of call time included, and plans scale up to 625 minutes. Traditional human dispatch and answering services bill per minute per agent — see our answering service cost guide for the side-by-side math.
Penny is an automotive answering service powered by AI — she answers every call in one ring, captures the vehicle and symptom, and books the drop-off.
Penny is an AI locksmith answering service — she answers every lockout in one ring, gets the location and urgency, and dispatches or books it. From $29/mo.
Penny is an AI appliance repair answering service — she answers every call, captures the make and symptom, and books the service visit. From $29/mo.
Wondering what this should cost? Read the answering service cost guide or see Penny’s pricing — flat monthly plans, no per-agent minutes.
Give Penny your number and let her answer the next call. You’ll have her booking jobs before your coffee’s cold.