A driver locked out at midnight isn’t leaving a voicemail — they’re calling the next listing. Penny answers every call in one ring, pins down where they are and how urgent it is, then warm-transfers your on-call tech or books the visit.
This is a live line answered by Penny herself — not a recording. Hear how fast she picks up and how she handles a real conversation.
(224) 257-3735Someone stranded in a dark parking lot doesn’t wait — they dial down the search results until a human answers. Penny answers in one ring, gets their location, and makes sure that human is yours.
You can’t pick up the phone with a pick gun in one hand and a pinned lock in the other. Every ring you miss on a job is a lockout that books with the shop across town. Penny catches the overflow while you work.
A panicked caller who can’t name the cross street wastes the whole trip. Penny calmly gets the address, the type of lock, and whether anyone’s unsafe — so the right tech rolls to the right spot the first time.
Lockouts don’t happen at 2pm on a Tuesday. Nights, weekends, holidays — that’s when the phone rings, and that’s exactly when the office is dark. Penny works the hours your customers actually get locked out.
A late-night car lockout, triaged and warm-transferred to the on-call tech — no human touched the phone first.
Plug in your own numbers — the defaults are sourced, not invented.
Default job value: $163 — HomeAdvisor — average cost to hire a locksmith (as of 2025-12-09). Adjust to your numbers.
If you miss 6 calls a week and close 50% of them at $163 a job, voicemail is costing you about
This is documentation of what she actually does — configured to your services, your calendar, your rules.
Penny answers 24/7 — the hours lockouts actually happen. After-hours calls get warm-transferred to your on-call tech under your rules, or booked for the next open slot; routine work is scheduled for business hours.
Google Calendar is live today; the rest are on the roadmap. Every lead and booking is emailed to you now.
Penny picks up on the first ring — nights, weekends, lunch breaks, and when you’re already on the other line.
She checks real availability, offers slots, and writes the appointment straight into the calendar you already use.
Name, number, address, and the reason they called — logged and emailed to you the moment they hang up.
Hours, pricing, service areas, “are you open today?” — Penny answers FAQs and escalates the calls that need you.
Appointments land in your Google Calendar today — and the CRM and field-service connectors below are on the way, so leads will flow straight into the tools your team already lives in.
Still curious? Penny can answer your questions too — give her a call.
Yes — that’s the core of the job. She gets the caller’s exact location, what they’re locked out of, and whether anyone’s unsafe, then warm-transfers your on-call tech or books the dispatch slot. A child or pet trapped in a hot car she flags as a priority and hands to a human immediately.
She’s set up on your services, so she speaks the way your customers do — lockouts, rekeys, deadbolts, broken keys, smart locks, safe work. She won’t quote a price you haven’t set or promise an entry method over the phone, but she captures the lock type and situation so your tech rolls up with the right tools.
How Penny introduces herself is your call. What she never does is fake it: if a caller asks whether she’s a real person, she says she’s an automated assistant — and keeps right on getting them help. A stranded caller cares that someone picked up fast, not who.
Yes — Penny is fully bilingual. She auto-detects whether a caller is speaking English or Spanish and switches mid-call to match them, so a Spanish-speaking customer locked out at night gets the same calm, fast triage.
She warm-transfers urgent lockouts to you or your on-call tech, and for anything else she takes a detailed, urgency-flagged message — then texts and emails you the summary right away, so a job never dies in a voicemail box nobody checks until morning.
Penny starts at $29/month with 60 minutes of call time included, scaling to 625 minutes. Traditional human answering services bill per minute per agent — see our answering service cost guide for the side-by-side math.
Penny is an AI towing answering service — she answers every stranded-driver call in one ring, pins the location, and dispatches your driver. From $29/mo.
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Penny is an AI garage door answering service — she answers every call, sorts the broken spring from the tune-up, and books the visit. From $29/mo.
Wondering what this should cost? Read the answering service cost guide or see Penny’s pricing — flat monthly plans, no per-agent minutes.
Give Penny your number and let her answer the next call. You’ll have her booking jobs before your coffee’s cold.