You can't stop drilling to take a call, so the caller hangs up and tries the next name on the list. Penny answers in one ring, sorts the five-minute fix from the weekend project, and drops a scoped visit on your calendar.
This is a live line answered by Penny herself — not a recording. Hear how fast she picks up and how she handles a real conversation.
(224) 257-3735A drill in one hand and a stud finder in the other means the phone rings out. Every call you can't grab mid-job is a booking that goes to whoever picked up first. Penny takes the overflow so you keep working.
“Can you hang a few things?” and “my deck is rotting out” are very different days. Penny asks enough to tell them apart — what, where, how big — so you quote the visit right instead of showing up blind.
Homeowners call three handymen and book the one who answers and sounds organized. Let it ring through and you've handed that punch-list to a competitor. Penny makes sure a live, helpful voice is yours.
Jotting jobs on a notepad between sites is how Tuesday gets booked twice and a callback never happens. Penny checks your real calendar before she offers a slot and logs every call so nothing slips.
A multi-item punch-list call, scoped to a half-day visit and booked end to end — no human picked up first, and the confirmation went out by text and email.
Plug in your own numbers — the defaults are sourced, not invented.
Default job value: $390 — Angi — typical cost to hire a handyman (national average) (as of 2026-01-01). Adjust to your numbers.
If you miss 6 calls a week and close 45% of them at $390 a job, voicemail is costing you about
This is documentation of what she actually does — configured to your services, your calendar, your rules.
Penny answers 24/7. Evening and weekend callers get the visit booked when your calendar shows an opening, with a text-and-email confirmation; genuine emergencies get flagged and sent to you instead of parked in voicemail.
Google Calendar is live today; the rest are on the roadmap. Every lead and booking is emailed to you now.
Penny picks up on the first ring — nights, weekends, lunch breaks, and when you’re already on the other line.
She checks real availability, offers slots, and writes the appointment straight into the calendar you already use.
Name, number, address, and the reason they called — logged and emailed to you the moment they hang up.
Hours, pricing, service areas, “are you open today?” — Penny answers FAQs and escalates the calls that need you.
Appointments land in your Google Calendar today — and the CRM and field-service connectors below are on the way, so leads will flow straight into the tools your team already lives in.
Still curious? Penny can answer your questions too — give her a call.
That's the point of her triage. She walks the caller's punch-list item by item, asks enough to gauge scope — a dripping faucet versus water under the sink, hanging a shelf versus framing a wall — and books the right amount of time. You show up with the day already sized instead of guessing on arrival.
She's set up on your services, so she speaks in the jobs your callers describe — drywall patches, faucet swaps, door tune-ups, mounting, deck boards, honey-do lists. She won't promise work you don't do or quote a price you haven't set; she scopes it and books the visit so you can quote it on site.
How Penny introduces herself is up to you. What she never does is pretend: if a caller asks whether she's a real person, she says she's an automated assistant — and keeps right on booking the job. A homeowner with a list of repairs cares that someone picked up and got it scheduled.
Yes — Penny is fully bilingual. She auto-detects whether a caller opens in English or Spanish and switches mid-call to match them, so a Spanish-speaking homeowner gets their repair list scoped and booked instead of a callback request.
She gets the caller to a person without dropping the ball. During work hours she can warm-transfer someone who needs you directly; otherwise she takes a detailed message — the address, the work, and any urgency — then texts and emails you the summary so the job never dies on a voicemail you check at 9 PM.
Penny starts at $29/month with 60 minutes of call time included, and plans scale to 625 minutes. Traditional human answering services bill per minute per agent — see our answering service cost guide for the side-by-side math.
Penny is a contractor answering service powered by AI — she answers every call in one ring, qualifies the project, and books the site visit. From $29/mo.
Penny is an AI appliance repair answering service — she answers every call, captures the make and symptom, and books the service visit. From $29/mo.
Penny is an AI garage door answering service — she answers every call, sorts the broken spring from the tune-up, and books the visit. From $29/mo.
Wondering what this should cost? Read the answering service cost guide or see Penny’s pricing — flat monthly plans, no per-agent minutes.
Give Penny your number and let her answer the next call. You’ll have her booking jobs before your coffee’s cold.