Your crew is on mowers and behind blowers all day — nobody's at a desk to catch the new-customer call. Penny answers in one ring, sorts a one-time cleanup from a recurring contract, captures the property, and books the estimate.
This is a live line answered by Penny herself — not a recording. Hear how fast she picks up and how she handles a real conversation.
(224) 257-3735Engines running, ear protection on, hands full — your team can't take the phone in the middle of a job. Every new-customer call that rings out is a property that goes to the company that picked up. Penny catches them all.
A single fall cleanup and a season-long maintenance agreement are very different deals. Penny asks enough to tell them apart and flags the recurring opportunities, so the high-value contracts don't get booked as one-offs.
When the weather breaks, every homeowner calls the same week. You can't be in three yards and on the phone at once. Penny takes every overflow call in parallel so the spring rush doesn't become a pile of missed messages.
“Just need the lawn done” means nothing without the lot size and what's actually involved. Penny captures the property address, the scope, and the access details so your estimate is real and your crew isn't surprised on site.
A new-homeowner call wanting a cleanup plus recurring mowing — scope, lot size, and access captured, then an on-site estimate booked end to end. No human answered first; the confirmation went by text and email.
Plug in your own numbers — the defaults are sourced, not invented.
Default job value: $648 — Thumbtack — low-end national average cost of a landscaping project (as of 2026-01-05). Adjust to your numbers.
If you miss 7 calls a week and close 40% of them at $648 a job, voicemail is costing you about
This is documentation of what she actually does — configured to your services, your calendar, your rules.
Penny answers 24/7. Evening and weekend callers get the estimate booked when your calendar shows a window, with a text-and-email confirmation; a storm-downed tree on a structure gets flagged urgent and sent to you instead of waiting for the office to open.
Google Calendar is live today; the rest are on the roadmap. Every lead and booking is emailed to you now.
Penny picks up on the first ring — nights, weekends, lunch breaks, and when you’re already on the other line.
She checks real availability, offers slots, and writes the appointment straight into the calendar you already use.
Name, number, address, and the reason they called — logged and emailed to you the moment they hang up.
Hours, pricing, service areas, “are you open today?” — Penny answers FAQs and escalates the calls that need you.
Appointments land in your Google Calendar today — and the CRM and field-service connectors below are on the way, so leads will flow straight into the tools your team already lives in.
Still curious? Penny can answer your questions too — give her a call.
That's exactly what she's for. While your team is on mowers all day, Penny answers every new-customer call, scopes the property — services, lot size, access — and books the on-site estimate straight onto your calendar, so the spring rush turns into booked appointments instead of missed calls.
She's set up on your services, so she speaks the way your callers do — cleanups, mowing, mulch and beds, hardscape, irrigation, tree and shrub care, seasonal work. She won't quote a price you haven't set, but she captures the scope and the recurring-versus-one-time split so your estimate and your route planning start ahead.
How Penny introduces herself is your choice. What she never does is pretend: if a caller asks whether she's a real person, she says she's an automated assistant — and keeps right on booking the estimate. A homeowner with an overgrown yard cares that the call got answered and scheduled.
Yes — Penny is fully bilingual. She auto-detects whether a caller opens in English or Spanish and switches mid-call to match them, so a Spanish-speaking customer gets their property scoped and an estimate booked instead of a callback request.
She gets the caller to a person without dropping it. During work hours she can warm-transfer someone who needs the owner; otherwise she takes a detailed message with the property, the scope, and any urgency, then texts and emails you the summary so a new contract never dies in a voicemail box.
Penny starts at $29/month with 60 minutes of call time included, and plans scale to 625 minutes. Traditional human answering services bill per minute per agent — see our answering service cost guide for the side-by-side math.
Penny is an AI pest control answering service — she answers every call, identifies the pest and urgency, and books the inspection. From $29/mo.
Penny is a contractor answering service powered by AI — she answers every call in one ring, qualifies the project, and books the site visit. From $29/mo.
Penny answers tenant, prospect, and owner calls 24/7 — triages the 2am leak, dispatches your on-call tech, and books the tour. From $29/mo.
Wondering what this should cost? Read the answering service cost guide or see Penny’s pricing — flat monthly plans, no per-agent minutes.
Give Penny your number and let her answer the next call. You’ll have her booking jobs before your coffee’s cold.